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Privacy Policy

Your privacy matters to us. This policy explains what personal information Lego 66 Casino collects, how we use it, who we may share it with, and what rights you have over your data.

About This Policy

This Privacy Policy applies to all players who register or use the Lego 66 Casino website and related services. By creating an account with us or continuing to use our site, you acknowledge that you have read and understood how we handle your personal information.

We may update this policy from time to time to reflect changes in our practices or applicable legal requirements. When we make material changes, we will notify you through your account or via the email address on file. We encourage you to review this page periodically to stay informed.

This policy covers information collected through our website, account registration process, customer support channels and any other interaction you have with us as a player. It does not cover third-party websites that may be linked from our site; those sites operate under their own privacy policies.

Information We Collect

To provide you with a safe, fair and compliant gaming environment, we collect and process several categories of personal information. The types of data we hold depend on how you interact with us and what stage of account activity you are at.

Account and Identity Details

Your full name, date of birth and residential address
Contact details including your email address and phone number
Username, password and account preferences
Security information used during login or account recovery

Verification Documents

We are required to verify your identity before you can deposit funds or withdraw winnings. This may involve collecting copies of government-issued identification such as a passport or driver's licence, proof of address such as a utility bill or bank statement, and, where required, documentation relating to your source of funds. We handle all verification documents with strict confidentiality and use them only for the purposes described in this policy.

Payment and Transaction Records

We record all deposits, withdrawals and transactions associated with your account, including details of the payment methods you use, amounts, dates and outcomes. These records allow us to process payments accurately, detect unusual activity and resolve any disputes that may arise. We do not store full card numbers on our systems; payment data is handled through secure, industry-standard processing arrangements.

Device and Usage Data

When you visit our site, we automatically collect certain technical information including your IP address, browser type and version, operating system, the pages you visit, session duration and referring URLs. We may also collect data through cookies and similar technologies, as explained further below. This information helps us keep the site secure and improve your experience.

How We Use Your Information

We use the information we hold about you for the following purposes:

Operating and managing your account, including processing deposits and withdrawals
Verifying your identity and confirming you meet our eligibility requirements
Detecting and preventing fraud, money laundering and other prohibited activities
Monitoring gameplay patterns to support responsible gambling measures
Communicating with you about your account, including transactional notifications
Sending promotional communications and offers where you have opted in to receive them
Providing customer support and resolving complaints or disputes
Meeting our legal and regulatory obligations
Analysing usage patterns to improve our website and services

We do not sell your personal information to third parties. We may share it with trusted service providers who help us deliver our services - such as payment processors, identity verification providers and technology partners - and with relevant authorities where required by law. All third parties who handle your data on our behalf are required to do so securely and in accordance with applicable privacy requirements. We take reasonable steps to ensure these arrangements are in place before sharing any of your information.

Cookies and Data Retention

Cookies and Tracking Technologies

Cookies are small text files placed on your device when you visit our site. We use cookies and similar technologies to keep you logged in between sessions, remember your preferences, measure site performance and, with your consent, deliver relevant promotional content. Without certain cookies, some features of the site may not work as intended.

You can manage or disable cookies at any time through your browser settings. Please be aware that disabling certain cookies may affect the functionality of our site - for example, you may be required to log in each time you visit or some page features may not load correctly. We may also use third-party analytics tools that set their own cookies; these providers operate under their own privacy policies and we encourage you to review those if you have concerns.

How Long We Keep Your Data

We retain your personal information for as long as your account is active with us and for a period afterwards as required by law. Certain records - including identity verification documents, transaction histories and account activity logs - must be retained for a minimum period even after your account is closed, in order to satisfy our legal obligations. The length of that period is determined by the laws that apply to us. Once the applicable retention period has passed, your data is securely deleted or anonymised so that it can no longer be linked back to you.

Your Data Rights and How to Contact Us

You have a number of rights in relation to the personal information we hold about you. These rights allow you to stay in control of your data and how it is used.

Access: you can request a copy of the personal data we hold about you
Correction: you can ask us to correct any inaccurate or incomplete information on your account
Deletion: you can request that we delete your personal data, subject to any legal retention obligations we are required to meet
Withdraw marketing consent: you can withdraw your consent to receive marketing communications from us at any time, without affecting the lawfulness of any processing that took place before you withdrew consent
Raise a concern: you can contact us if you believe your personal information has been handled incorrectly

To exercise any of these rights, please contact us at support@lego66casino.com. We will acknowledge your request promptly and aim to respond within a reasonable timeframe. In some cases we may need to verify your identity before we can process your request, to ensure we are not disclosing or amending data at the request of an unauthorised person.

If you would like to stop receiving marketing emails from us, you can also use the unsubscribe link included in any marketing message we send, or update your communication preferences directly within your account settings. Opting out of marketing does not affect essential account communications such as security alerts, transaction confirmations or support replies.